Q: How are Sacramentalia rosaries held together?

A: Most commercial rosaries utilize thin base-metal chains or "eyepins" that are easily pulled open or snapped. Sacramentalia rosaries are held together by 0.6mm stainless steel jewelry wire. This gauge is thick enough to resist bending and breaking under tension, yet flexible enough to allow comfortable movement from one bead to the next.

Q: Are items pre-blessed?

A: Items are shipped unblessed. In accordance with Catholic tradition and Canon Law, the blessing of a sacramental is a personal act of devotion. It is recommended that owners take sacramental items to their local parish priest or deacon to be blessed after they are received.

Q: How long does it take for an item to be prepared for shipping?

A: Items are prepared and addressed to be shipped by Canada Post within 1–2 business days.

Q: How long does Canada Post take to deliver items?

A: Typical delivery within Canada is 3–7 business days.

Q: What happens if damage occurs during shipping?

A: Canada Post is responsible for any damage that may occur during transit. Customers should inspect the shipment as soon as it arrives so that a claim can be promptly initiated with the carrier.

Q: Are undamaged returns accepted by Sacramentalia?

A: Yes, items returned within 30 days of being received are returnable when a Return Authorizartion Number is issued by Sacramentalia.

Q: How is a Return Authorization (RA) number obtained?

A: To return an item for a full refund, use the contact form on the website to request an RA number. This number ensures that the return is tracked and processed accurately upon arrival.

Q: Who pays for return shipping?

A: The customer is responsible for the cost of returning the merchandise. Because the items are compact, returning them via regular mail through Canada Post is a cost-effective method, typically costing less than $10.00 CAD.

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